• What is the time for Check in and Check out?

​The check in time is 15:00 PM and the check out time is 11:00 AM

  • There´s Parking Spot?

Yes, we have  free parking 

  • There´s A Restaurant In The Hotel?

Yes, we have a restaurant with only buffet breakfast from 8:00 Am to 11.00 Am

  • ​Do You Provide Bikes And What Is The Cost?

​Yes we provide the bikes and it's totally free!

  • Pets are Allowed?

Pets are not accepted

  • How Far Is The Beach From The Hotel?

The beach its to 30 minutes walking, and 10-15 minutes riding in bikes.

  • The Hotel Offers Shuttle Service And How Cost?

Yes, the price for  shuttle service in One Way service are $120 USD

Note: the price may vary depending on the amount of people and arrival time of the flight.

  • What types of rooms does the hotel have?

The hotel has 3 types of rooms, Deluxe Room, Deluxe Room with Balcony and Deluxe Room next to the Pool.

  • Do you accept a credit card?

Yes, we accept Visa, MasterCard, American Express.

  • Do the rooms have safe deposit boxes?

Yes, for your comfort and security all hotel rooms have safe deposit boxes.

  • Does the hotel offer internet?

Yes, the entire hotel has free wifi internet for your convenience.

  • Where is the hotel located?

We are located in Calle Sol Oriente between Avenida Coba and Calle Escorpión, Villas Huracanes.

  • The rooms have AC?

​Yes, all the rooms have air condition. 

  • How far is the downtown from the hotel?

​8 Minutes walking and 3  minutes in car or bike

  • Where we can go?

​Tulum offer diferent kind of ativities and place to know, like the Tulum Ruins, the Sian Káan Biosphere Reserve, the disco bars, the different kind of restaurants, you can ask more information at the front desk.​

  • There´s a super market or mall center close to the hotel?

​Yes, there are two supermarket  from left to right, close like 2 blocks from the hotel each one.

  • The hotel have security or cameras?

Yes, for your security  we have a security guard in the night and the hotel counts with cameras

 

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